Last updated: October 13, 2026

DAX Performance (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit daxperformance.ca or buy from us, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

  • Information you provide: name, email, phone number, billing and shipping address, and order details.
  • Payment information: processed securely by our payment providers. We do not store full credit card numbers.
  • Automatically collected information: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

How We Use Your Information

  • To process, ship and support your orders.
  • To respond to questions and warranty claims.
  • To send order updates and, with your consent, marketing emails (you can unsubscribe at any time).
  • To improve our website, prevent fraud and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run our business (payment processors, shipping carriers, website hosting, email and analytics providers), and when required by law. Some providers may store data outside Canada.

Cookies

We use cookies to keep items in your cart, remember preferences and understand site usage. You can disable cookies in your browser, but some features may not work.

Data Security & Retention

We use SSL encryption and reasonable safeguards to protect your information, and keep it only as long as needed for the purposes above or as required by law.

Your Rights

You may request access to, or correction or deletion of, your personal information, and withdraw consent to marketing at any time, by contacting us.

Changes

We may update this policy from time to time. Changes take effect when posted on this page.

Contact DAX Performance

Address: 1232 Charlotte Cir, Pickering, ON L1V 3P8, Canada
Phone: (905) 649-7198
Email: info@daxperformance.ca
Hours: Monday–Friday 9:00 a.m.–6:00 p.m., Saturday 10:00 a.m.–4:00 p.m. (Eastern Time)